Frequently Asked Questions

How long does it take to receive my order?

We take fast shipping very seriously.  That’s why we strive to get every order placed before 3pm Central Time out the door same day (except Sundays).

Shipping times may vary based on several factors:

•  Your Location – All orders are shipped from Texas.

•  Day order received – Orders received on Friday after 3pm may ship out on Saturday or Monday depending if they are going USPS or UPS.

•  Time order received – If the order is received after pickups have been made, then the box may have to sit until the next day’s pickups occur.

•  Unforeseen circumstances – Weather, traffic, etc can all be unforeseen circumstances that may impact delivery times.

How do I track my order.

When we create our shipping labels, automated emails are sent to the email address entered during checkout.  These shipment emails contain tracking information.  If you do not see the email in your inbox, be sure to search through your spam folders.

Do you offer first responder or military discounts?

We are proud to offer our Hero Discount to veterans, active military, law enforcement, corrections, firefighters, dispatchers, nurses, and teachers.  You can apply for the discount in minutes at

Are your products gluten free?

The only products that contain gluten are the Cookies and Cream protein flavors.  No other products contain gluten.